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Financial Industry harmed? Reported to FSA

  • Posted on October 26, 2017 at 1:50 pm

JAKARTA– Customers can complain to the Financial Services Authority (FSA) if aggrieved by the financial industry. In addition, the FSA will also provide facilities to the settlement of a dispute with a customer related financial services company.

The field of Education and the Commissioner of Consumer Protection Kusumaningtuti Soetiono FSA said the facility’s completion of customer complaints made ​​to the complaint which indicate disputes in the financial services sector.

“But there are conditions that must be met if the customers want to complain about cases of negligence related to the financial services industry, both banks, non-banks, insurance and capital markets to us,” said Kusumaningtuti during a press conference in his office, Jakarta, Tuesday (30/7 / 2013).

Terms include a maximum nominal value of Rp 500 million loss for customers in banking, capital markets, pension funds, life insurance, financing, mortgage companies or guarantees.

Meanwhile, general insurance, could face losses reported to the FSA maximum of Rp 750 million.

To that end, the aggrieved customer can submit a written application along with supporting documents related to the complaint. On the other hand, financial services businesses has also made efforts to resolve the complaint.

“However, customers are not able to accept the settlement or have passed the deadline as stipulated in the rules of the FSA,” he added.

Kusumaningtuti adds, filed this complaint is not a dispute that is being or has been decided by the courts or other mediating institutions.

In addition, the complaint merely civil, have never facilitated FSA and the complaint does not exceed 60 working days from the date of settlement of complaints result businesses of financial services to consumers.

Net profit of PLN “Skyrocket” 15,305 Percent

  • Posted on September 8, 2017 at 8:16 am

Net income of the State Electricity Company (PLN) in the first half jumped 15,305 percent in 2013 to Rp 4.77 trillion from the same period the previous year which is only Rp 31 billion.

In a financial report submitted to the Indonesia Stock Exchange on Tuesday (07/30/2013), note that the net profit of state-owned electricity skyrocketing is because the company no longer record foreign exchange translation losses. A year earlier, the company suffered losses of up to Rp 6.74 trillion, and the first half of 2013 the company recorded an exchange gain of Rp 909.45 billion.

The company recorded sales of electricity during the first 6 months of 2013 reached Rp 71.6 trillion. Number rose 15.15 percent from semestar I-2012 amounted to Rp 62.18 trillion.

Meanwhile, the amount of subsidy received from the government at the end of June reached Rp 43.8 trillion, down 8.9 trillion from Rp 48.08 trillion a year earlier. Thus, total revenue reached Rp 116.73 trillion in the first half of 2013, up 4.8 percent year on year.

On the other hand, due to rising liability company, PLN also recorded a rise in interest expense to be paid. In the first half of 2013, the cost of funds to pay the state-owned electricity reached Rp 13.74 trillion, an increase from the first half of 2012, Rp 11.46 trillion.