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Useful Hotel Front Desk Interview Questions

  • Posted on February 20, 2018 at 12:03 pm

The first people to welcome guests in a hotel are the personnel in the hotel front desk department. They are trained people who are responsible for carrying all front desk tasks on timely manner. They take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable.

The hotel industry is currently one of the most promising and lucrative sector. It is rapidly developing and adapting to the requirements of our modern lifestyle. If you want to secure a decent job in this field then you must prepare yourself to answer the following questions.

1. Please elaborate about the roles and responsibilities of front desk staff in a hotel?
The front desk staff in a hotel is in charge for taking reservations by phone, checking in guests, checking guests out, canceling reservations, and keeping the front desk area and lobby clean and presentable.

2. How would you compare your verbal skills to your writing skills?
It is a very important post in each and every hotel. Well, both oral as well as written skills are equally important in this field. I pay equal importance to both of them and I frequently take advantage of opportunities to develop my oral and written communication skills.

3. What job specific tasks have you performed in your previous hotel?
In my previous hotel I performed variety of important tasks which include supervising all the staff by assigning them work, maintaining the desk area neat and clean, and managing the customer related tasks such as giving room, taking cash, providing customer requirement etc. I also checked out the in and out time of all the customers’ timely and created database which include customer’s names, address, telephone numbers etc.

4. What are your skills and qualification for this job?
Well, I have ample experience in this field. I am highly proficient in creating database by using MS Access and SQL, supervising all the duties of staff and performing activities such as faxing, coping documents, answering phone calls and mailing. I even possess outstanding communicational, interpersonal, organizational and problem solving skills.

5. What are your hobbies?
This question is basically framed to know your interest and hobbies. It is a golden chance for you to impress an interviewer. You should highlight activities you enjoy that demonstrate risk taking, recharging and an outgoing personality.

These are some of the frequently asked interview questions. Do not forget to write a brief ‘Thank You’ note to the person or people who interviewed you.

Hotel near Sprint Center Finding and Booking Yours

  • Posted on February 14, 2018 at 10:09 am

If you’re planning a trip to Kansas City, there’s a strong possibility that it’s an event at the Sprint Center that is bringing you to the area. From Elton John to Garth Brooks, plenty of stars have held concerts in the center. Plus, it hosts various sporting events, conventions, and other events. Whatever it is that’s bringing you to the area, finding a hotel near the Sprint Center will be high on your priority list.

Finding the right hotel isn’t as difficult as it once was. There are plenty of reasons for that, but there are two that are probably the most notable. The first is simply that there are more high-quality hotels around the downtown area and near the Sprint Center in particular than ever before. The second is that even with the rising number of accommodations available, the internet has made it easy to find the best place to stay without too much hassle. Just a few simple steps online and you can not only find the right hotel, but book it.

If you have an idea of what hotel or hotel chain you’re looking to stay in, you can go straight to their website. If not, you can use an internet search or a travel website search to start learning more. Just checking for a hotel near the Sprint Center takes a couple of seconds and will give you all the information you need to make the right decision.

You can easily narrow your searches, too. You’ll need to start by making sure you’re searching only hotels with rooms available during a particular date. Next, modify your search based on your needs or preferences. This means things like pet-friendly rooms, smoking or non-smoking rooms, and more. Find the one that matches your specific needs before you move on to the amenities. When you do, be sure to prioritize your amenities. If you never swim, you don’t need a pool but if you’re a business person who needs to stay connected you’ll want Wi-Fi access.

You should be able to list your hotel by price. Start by looking at the available rooms that fit your budget but remember that a higher price will usually get you much better service, a nicer room, and a more comfortable stay. No matter what’s going on at the Sprint Center, having a good place to stay nearby makes the event even better so be sure to take the time to really find a great hotel room.

Three Helpful Resources For Making A Hotel Reservation

  • Posted on February 6, 2018 at 12:14 pm

A quality hotel at a good price is the objective when you’re making reservations at a hotel. Because many people aren’t sure where to look for the best hotel, they often end up choosing a chain of hotels that they have never heard of. While there is nothing wrong with this, simply digging a little deeper can often lead you to the perfect hotel. Picking a hotel can be simpler when you use the following strategies.

When considering hotel reservations, the price and availability of rooms will depend heavily on when you plan to travel. Be sure that if you are going somewhere that is very popular that you book your hotel room well in advance. You also have to make sure that there isn’t some special event going on that might cause a shortage of hotel rooms for the time you’ll be traveling. If your travel arrangements are flexible, you can save money by planning your stay at a time that isn’t very popular. If you go to hotels quite often, you can ask the hotel to issue one of their credit cards or make use of the rewards program that is being offered by your current credit card company. Just like you can collect miles that can be applied to airfare, you can use reward points that can be applied to hotel reservations. You can decrease your future hotel bill every time that you use your credit card and collect points. If you accumulate a certain amount of points, you might be able to get a free hotel night on occasion. This is a way for people who travel frequently can save money.

The majority of travelers won’t try and negotiate a deal because they believe them to be fixed and unchangable. Hotel prices are not often set in stone, in fact they fluctuate with the seasons. You can get a better rate for this reason simply by asking the hotel for it. Most hotels will offer a better room for hte same price or a better deal on a room if you simply ask them for it. Even when the hotel is desperate they may not want to negotiate with you but many still will just to avoid having empty rooms.

Presently, there are plenty of ways to make hotel reservations.

When you decide to travel, make sure you research all ads before you reserve the first hotel room that you see advertised. Plenty of times you can get better deals if you compare ads. In addition, you must do things based upon the type of hotel you like and the amount of money you want to pay for it. Be patient and remember to abide by these guidelines when you make your next hotel reservations.

Mostly Asked Hotel General Manager Interview Questions

  • Posted on January 27, 2018 at 12:24 pm

A hotel general manager is the formal title held by business executives in the hotel industry. A hotel manager is an executive manager in a hotel who is accountable for hiring management team, managing hotel staff, budgeting, creating and enforcing business objectives and goals, managing projects and renovations.

Listed below are some common interview questions that come up again and again during interviews for the post of Hotel general manager.

1. What are the typical roles and responsibilities of a hotel general manager?
The post of a hotel general manager is very crucial for each and every hotel. They have to perform large number of important roles and responsibilities such as preparing a yearly budget and submitting it to the hotel owner. The responsibility of employee terminations and new hires rests on the shoulder of a general manager. He or she also decides the best rate for any given day, night, weekend or special event. They even set hotel service standards as well as choose extra services or amenities to make the hotel more appealing to travelers.

2. What occupation specific tasks have you performed up till now?
The business related tasks which I performed in my previous hotel include training newly recruited assistants, creating and delivering the payroll records, managing records of employees, motivating employees and managing different programs and seminars to increase efficiency of workers. I even handled and coordinated the food and beverage operations.

3. What is your area and level of expertise?
The employer is just interested in knowing your areas of proficiency. You can say that I have specialization in financial and strategic planning, profit and loss management, hotel administration, accounts maintenance, marketing, housekeeping, food and beverage management, catering and maintenance.

4. What qualification do you possess for this post?
Just tell about your general qualification including post graduation, graduation and high school along with the year of passing. Apart from this you also have to reveal your professional course. Just state the degree or certification course that you may have undertaken.

5. What is your weakness?
Well, you have to put an optimistic turn on something negative. Like in weakness you can say that I am too focused toward my work and I think I should take out time for myself.

During the course of an interview, you may be asked various questions. Just one bad answer can stand out and cost you the job. So be careful while you appear for an interview.

International Hotel Chain Plans To Open New Jamaica Hotels In 2012

  • Posted on December 28, 2017 at 5:33 pm

During the Caribbean Marketplace event hosted by the Caribbean Hotel and Tourism Association (CHTA) in the Bahamas, leading international hotel chain Choice Hotels International announced plans to expand its business in key Caribbean holiday destinations including Aruba, Barbados, Puerto Rico, Trinidad and Tobago and the United States Virgin Islands.

While these markets form part of Choice Hotels long term strategy, spokespeople for the group have stated that opening new Jamaica hotels in 2012 are part of the company’s more immediate plans. Bill Clegg Regional Vice President for Brand Performance and Programs of Choice Hotels International, pegged Jamaica as one of their top five target markets in 2012 in a nod to the growing popularity of Jamaica holidays. We are very keen on re-establishing our presence in Jamaica and driving more business to an already robust tourism destination within the region noted Mr Clegg.

While the Choice Hotels Group is keen to launch its economy and midscale brands to offer affordable Caribbean hotels it is now most excited at the prospect of launching its luxury brand: the Ascend Collection. Choice Hotels provides the opportunity for historic, boutique or otherwise distinctive independent Jamaica hotels to be part of the of the luxury Ascend Collection brand through its membership programme. Jose Salvador Icaza, the Caribbean Franchise Development Director for Choice Hotels International stated the following of the membership programme, Hotel members benefit from our powerful marketing and reservations systems, education and training, and are given the tools to strengthen their commitment to service excellence We’re excited about Ascend and hope to bring Jamaica online in the near future.

Choice Hotels eagerness to launch in Jamaica is part of a growing trend of hotel groups seeking to gain a foothold in the Caribbean island as it continues to prove itself as one of the leading Caribbean holiday destinations. Many people anticipate that the upcoming 2012 Olympic Games will thrust the island further into the spotlight with high hopes of another dominating performance from track and field star Usain Bolt as well as other top performing Jamaican athletes.

Tourism officials in Jamaica have acknowledged the 2012 Games as a key marketing opportunity that can lead to a substantial increase in the number of people booking holidays in Jamaica. Minister of Tourism and Entertainment Dr. Wykeham McNeill noted that the islands sports personalities would be key in building the islands tourism brand and marketing Jamaica holidays to travellers from key international source markets.

In 2009 you experienced the fever Bolt crated at the 12th IAAF World Championships in Berlin. Well its only gotten bigger because Bolt was adding to Jamaicas past Olympians and world record holders. Today the list goes on and on with Asafa Powell, Yohan Blake and Veronica Campbell-Brown, Dr Wykeham said.

Edison Hotel New York City – Historic Hotel In The Soul Of The Apple

  • Posted on December 17, 2017 at 9:18 am

You’re here in Big apple and about to check- in at one of the citys hotelicons – the Edison Hotel Manhattan with 1, 000 bedrooms to prefer from. Youre going to check into a genuine New York City hotel.

You could be forgiven, if you walk into the reception of the Edison Hotel, Nyc that you simply were transported back in the thirties. Well, you would be correct That is a wonderful element of the old hotel.

The Edison Hotel New york city was opened its doors in 1931. The thirties were the time of the great depression and the Edison Hotel New York was the last to be made – until 1957, thus getting a repute of being New York Citysyoungest hotel for quite a while.

It’s actually that 1930s art deco charm which wins over customers when they enter the entrance. Gigantic murals illustrating old New York capture the eye straight off. As your eye travels lower the walls and onto the floor, you can marvel at the delightful inlaid floor tiles – then looking over at the check in – checkout desks, the old clocks depicting world times.

If youre seeking Americana, you will not fail in choosing the Edison Hotel Manhattan and its cafes. Fine dining at Sophias Restaurant; down-to-earth U . s . cuisine at Cafe Edison and for just a little bit of the exotic, The Rum House, with its West Indianacculturation.

A co-worker, who dined in a chef celebrity restaurant close by, said later that they wondered why he bothered when they was all on tap at the Edison Hotel.Th hotel is in easy reach of these famous tourist meccas, Times Square, Broadway and its numerous theatres, The Museum of Tv and radio; Madame Tussauds, the place to find realistic celeb wax figures; simply to name a few.

The 900 bedrooms vary from the older-style sleeper to the moremodern family suites; cozy and tastefully furnished. If you would like that extra fridge or hair-dryer, they are available on request.
Bathrooms come with those welcome goodies – such asfree hair shampoos and conditioners.
Conditioning fans, you have a well equipped gym. For those who need to network via the net – easy. Wifi internet is available not to mention, cable television.

For a small surcharge, there is valet parking too.
If you want to take Manhattan, Staten Island or any place in New York, why don’t you make Edison Hotel New York your HQ.
Edison Hotel is at 228 West 47th St – in between 8th Ave and Broadway and the pleasant, courteous staff wants to meet and greet you in down home American cordiality.

Finding a Choice Hotel for you Romantic Getaway

  • Posted on December 9, 2017 at 9:29 am

Whether traveling on a honeymoon, an anniversary or just a romantic rendezvous, your resort or hotel will be an important part of the entire experience. Your hotel stay should be comfortable, quiet and conducive to romance. A beachfront villa or room with a view of the water is perfect for your couples retreat.

Your hotel booking will offer you many options in romance. Online booking sites can help you find the most romantic hotel within your budget. Consider an adults-only facility. The pool will be clean and the hotel will be quiet. The atmosphere of an adult-only hotel is different from your average choice hotel. You will enjoy a mature and more relaxed vacation.

Online booking also allows you to find certain amenities to enjoy with that special someone. A couples massage is a great way to unwind together. When doing your hotel booking, ensure that your choice hotel has a spa that offers this service. Hot springs can be another way to spend some quality time together.

When making your hotel booking, be sure to compare all of the options available at nearby resorts in the area. Some may offer private beachfront dinners, breakfast in bed, snorkeling or sailing. Your choice hotel should be able to offer some activities specifically for couples. If you tell them that it is a special occasion, you can often get a room upgrade or some perks. Either contact the hotel or your online booking agent to ensure that the hotel knows that its your honeymoon or anniversary well ahead of time. You might end up with a private hot tub, sparkling wine or a beach view without paying a penny more.

Your choice hotel should have a great reputation. Online booking allows you to review what other customers have said about the hotel. Read the most recent opinions from other travelers to get a good idea of whether the hotel is right for you. Before doing your hotel booking, pay close attention to the hotels reputation for service, cleanliness and food.

Food is often an important factor when doing a hotel booking. A choice hotel will have a variety of food options for seafood lovers, vegetarians and even ethnic foods. If the hotel that you choose does not have the type of food that you like or only offers a limited selection, your experience will not be as great as it could be with the right choice in hotels.

Your online booking site might have all of this information, but if not, it is prudent to do some investigating beforehand. Contact the hotel directly, contact an agent at from the hotel booking site or get a recommendation from a friend who has stayed in the area.

Doing a bit of research beforehand will ensure that your vacation is memorable for all of the right reasons. Online booking is an easy way to check that your choice hotel fits in with your vision of a romantic getaway.

Best Finding a Hong Kong Hotel for Business or Pleasure

  • Posted on November 12, 2017 at 9:20 am

Whether your stay is for business or pleasure, a Hong Kong hotel can offer you everything you need to make your stay perfect. Hong Kong offers something for everybody from theme parks to cultural heritage and everything in between. This imposing territory situated off the mainland of China is well know for its financial and business prowess and this is best illustrated by the famous skyline which is peppered with the highest of skyscrapers.

Staying in a Hong Kong hotel doesn’t need to cost the earth and it can be as expensive or as cheap as you make it. There are some great budget hotels as well as premier five star hotels situated around the islands. Hong Kong is a unique place to visit offering lush landscapes, modern and traditional architecture, botanical gardens, theme parks, and much more.

If your visit is for business then you will have a great choice when it comes to choosing your Hong Kong hotel. Many hotels cater for the business traveller offering facilities such as office hire, high speed Internet, conferencing facilities, fax and copy services, and 24 hour business centres. You can easily work out of our hotel without missing important meetings or calls.

Hong Kong’s districts are varied, and travelling around the islands is made easy with good transport connections. If your Hong Kong hotel is situated in the centre of Hong Kong you will be best placed for travelling around and ensuring you can squeeze as much into your trip as possible. Luckily there are many hotels to choose from from budget backpacker’s hostels through to five star accommodation of the highest standard.

Fine dining, entertainment amenities, health spas and refreshing swimming pools are all available in many of the larger hotels. On a rainy day it is easy to while away the time at your Hong Kong hotel without getting bored. There are also many of the large hotel chains to choose from so if you are a loyalty card customer or have access to executive lounges or clubs you are sure to find a Hong Kong hotel belonging to one of these chains.

Those on a budget are well catered for with many budget and mid-range hotels to choose from. Families can also choose to stay in a Hong Kong hotel situated on the famous Disneyland complex. Imagine waking up to breakfast with Mickey Mouse or staying in a themed room. The kids will love it! Staying in Hong Kong is exciting, inspiring and as relaxing or strenuous as you make it. Make your stay a happy and comfortable one by choosing a great Hong Kong hotel.

Apartment Hotel London A Place Called Home

  • Posted on October 28, 2017 at 9:51 am

Serviced apartments in London are raking it in. There are increasing opportunities for them to get in more visitors and look for ways to increase their opportunities.

Even with the recession, people continue to travel extensively into London since this is a business district whose importance cannot be undermined. And when you do have to travel to London on work and stay here for many days, you want to be comfortable and well cared for. Apartment hotel s in London has the unique ability to give you all the space that you want, and still be available just when you need it.

This is why they allow you to prepare meals in your own room, and still offer you the best cuisine from all over the world from nearby restaurants, prepared by masterchefs in their kitchen. They also have a great sense of style, but balance it extremely well with comfort and warmth to ensure that you feel welcome and at home.

Serviced apartments are here to stay. Their growing appeal only goes to show that this business is set to grow not just in numbers, but also in terms of innovation in processes as well. They allow you to do so much on your trip that it makes the travel worth the while.

The greatest thing that sets apartment hotel London apart from all else is its ability to make room for more. Even when you come in on work, there is no reason for you to travel alone. The space and comfort of apartment hotels makes it easy for you to bring in family and have them all with you. This is also a great opportunity for people who have moved in on an overseas assignment to settle in to the city and get them organised before they move into their own house.

There is a lot that you should look forward to in a service apartment. The first is ease and comfort. This is the best way to be taken care of without being worn down. The next is its ability to make for different spaces, like your residence, a place for meetings, and also where you may like to invite friends over and entertain. The versatility of serviced apartments are largely why they have the appeal they enjoy.

Cash in on the benefits of serviced apartments in London the next time you visit. See the difference in your stay for yourself, and this is where you will quickly make your second home.

For more information visit us at

A Hotel Furnishing With Fountain

  • Posted on October 21, 2017 at 3:46 pm

A fountain can really make wondrous changes and improvements when placed in the lobby of a hotel. These fountains can be situated in the lobby, near the door, near the front desk, or beside the entrance of the dining hall. Wall fountains look very nice and make a great impact if they hang behind the welcome desk, as they make a first impression and catch the eyes right from the instant of check in.

Your guests will be judging your hotel by the loveliness of the lobby and the beauty that is present in your inner atrium. Usually when a person walks into a hotel, the primary thing they do is examine the lobby and that is where their decision of the hotel’s acceptability begins. If the lobby is well furnished, then people begin to determine that the hotel is high quality and they feel excited to visit there and to get a room. If the lobby is gorgeous, people will sign up to have parties, weddings, dinners, or conferences dinners in your hotel’s ballrooms or conference centers, thereby boosting your hotel’s business.

Welcome your guests with the soothing sounds of by placing them next to elevators where people walk to discover their rooms. Also, placing them in the lobby, by the chairs, by the tables, and by the doors are all wise choices as they will make impressions exactly where the eyes of your guests will fall. The soothing sound of the bubbling noise will calm all your guests and create a peaceful atmosphere in your hotel that will be coupled with the ordinary and usual hotel noises and will create a wonderfully relaxing effect that will make people feel glad they chose you and eager to continue their stay. Imagine the possibilities if you adorn your hotel with a gorgeous fountain that is sure to please.